Page 37 - Digital India Awards 2022 - Compendium

Public Digital Platforms - States

e-Services Manipur https://www.eservicesmanipur.gov.in/

Project Team
Initiative Lead: Members:
Namban Deben Gurumayum Robert Lupesh Khaidem Thounaojam Munikanta
Director (IT), D/o Information Sharma Informatics Officer Singh
Technology Joint Director (IT) D/o Information Consultant (PM/TM), D/o
D/o Information Technology Technology Information Technology (SeMT)

e-Services Manipur is a Mission Mode
Project with 35 nos. of end-to-end
online services for 9 Departments under
Government of Manipur was launched
during 2016 covering original 9 districts
of the State where citizens can avail
services like Birth Certificate, ST/SC/OBC
Certificate, Domicile Certificate, Income
Certificate, registration certificate for
employment exchange, etc. without
having to go physically to the concerned

office. Further, with the creation of 7 new Districts in the State, the e-District Project has been augmented for
the process flow with respect to 7 new Districts and the same has been operational in all 35 services in 16
Districts.

The e-Services Manipur application has immensely benefitted citizens who get the much-needed services
transparently with minimum cost and reduced turnaround time eliminating the need for multiple visits to
Government offices and frustrating follow-ups. The success of the project is evident from the number of
transactions (18,51,601) clocked till 22nd November, 2022.

Citizens now have easy access to Government services with minimum procedural formalities through
authorised service centres like Common Service Centre thereby reducing the usage of own vehicle or public
transport ensuring less pollution / emission leading to reduction of carbon footprint. e-District has helped in
ensuring social distancing & less physical contact during Pandemic.

The proposal for e-Services Manipur 2.0 is under preparation and it is envisaged to add 35+ more online
services from different line Departments leveraging emerging technologies and data driven platform.
This platform is planned to act as a single digital platform of Government of Manipur for availing all the
Government services. ( G2C, G2G, G2B).